Grace for Cutting Costs
Smarter Support That Saves You Thousands, Starting Month One
Customer support is essential, but it shouldn’t break your budget. If your business is spending too much on hiring, training, managing, and scaling a support team, Grace is the solution you’ve been waiting for.
Grace is your fully trained, AI-powered support assistant that handles customer inquiries, follow-ups, scheduling, troubleshooting, and more, for as little as $0.67 per minute. No salaries. No benefits. No turnover. Just expert-level support that pays for itself.
How Grace Slashes Support Costs Without Sacrificing Quality
✅ Replace or Reduce Full-Time Staff Costs
On average, a single customer support agent costs $3,500–$5,000/month when you include payroll, training, and overhead. Grace handles the same work at a fraction of the cost—with no downtime, no sick days, and no management required.
✅ Eliminate Staffing, Recruiting & Training Expenses
Forget about the endless cycle of hiring and training new reps. Grace is ready to work on day one, fully trained on your products, policies, and processes, with zero onboarding time or added cost.
✅ Only Pay When She’s Working
Grace is billed by the minute, so you only pay when she’s actively handling support—not for idle time, meetings, or coffee breaks. This alone can reduce your support cost structure by 50% or more.
✅ Reduce Escalations & Improve First-Call Resolution
By solving problems faster and more consistently, Grace reduces the number of escalated tickets and repeat contacts, cutting your overall support volume and operational strain.
✅ Handle Overflow Without Overtime
When your team is overwhelmed, Grace instantly absorbs overflow calls and messages, ensuring you never pay for costly overtime or lose customers to long wait times.
✅ Scale Support Without Scaling Overhead
Launching a new product? Expanding into a new market? Grace scales instantly to match demand without hiring a single new employee or increasing infrastructure costs.
✅ Streamline Workflows Through Automation
Grace automates repetitive tasks like appointment reminders, warranty checks, lead follow-ups, and order tracking, freeing your team from time-consuming, manual tasks that burn budget and morale.
Use Case:
A business handling 3,000 customer interactions per month replaced 3 full-time agents with Grace. Monthly support costs dropped by over 55%, average response times improved, and customer satisfaction rose to 92%. The ROI? Achieved in just 30 days.
What You Save with Grace
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💰 50–70% reduction in monthly support costs
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⏱️ Thousands of hours saved in repetitive task handling
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🧠 No cost for training, onboarding, or management
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💼 Lower turnover and burnout across your internal team
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💬 Reduced call volume through automated resolutions
Try Grace in Action
Call 845-456-8200 and simulate a support issue with the Human Touch Super Novo Massage Chair. Watch how Grace resolves it, offers an upsell, and follows up, all for just cents on the dollar.
Support That Works Smarter—and Cheaper
Grace gives you everything you need to deliver amazing support at a fraction of the cost of traditional teams. Stop overspending on underperforming systems. Start cutting costs, without cutting corners.
👉 Schedule your Grace demo now or reach out to Joseph M. Terp at joseph@gracecx.com | 407-786-9900
Let Grace show you how AI support can save your business thousands, month after month.
