Grace for Personal Injury Law Firms
24/7 Client Intake, Qualification & Support, Without the Staffing Strain
In personal injury law, timing is everything. The difference between capturing a lead and losing one often comes down to how quickly and professionally you respond. That’s where Grace steps in.
Grace is your fully trained, AI-powered legal assistant, ready to answer, qualify, and engage every potential client 24/7 without ever putting someone on hold or dropping a call. Whether you’re a solo attorney or running a high-volume firm, Grace ensures you never miss a lead, follow-up, or opportunity again.
What Can Grace Do for Personal Injury Services?
✅ Answer Every Call—Day or Night
Grace handles 100% of inbound calls or just your overflow, ensuring no one is ever sent to voicemail or placed on hold. She responds instantly, gathers case details, and makes sure your firm looks responsive and reliable.
✅ Qualify Leads with Legal Intake Scripts
Grace asks the right questions to determine if a caller has a viable case—injury type, accident details, timeline—and flags only high-quality leads for your attorneys. She follows your approved intake scripts, step by step.
✅ Schedule Consultations Automatically
Once a prospect qualifies, Grace can schedule a consultation directly on your calendar or notify your team for same-day follow-up, eliminating friction and speeding up case acquisition.
✅ Follow Up with Unconverted Leads
Many PI firms lose potential clients due to delayed follow-up. Grace handles this automatically, sending polite check-ins by email, phone, or SMS to keep your firm top-of-mind.
✅ Deliver a Consistent, Professional Experience
Whether it’s midnight or Monday morning, Grace offers the same clear, compassionate service every time. She maintains your brand voice and tone across every interaction.
✅ Reduce Overhead While Scaling Growth
Hiring, training, and retaining legal intake staff is costly and time-consuming. Grace comes fully trained, never takes a day off, and works for as little as $0.67 per minute, a fraction of the cost of a full-time intake specialist.
✅ Bilingual Support Without Bilingual Staff
Grace speaks fluent English and Spanish, allowing your firm to confidently serve a wider client base without needing separate bilingual intake teams.
Use Case: A Car Accident Victim Calls at 9:47 PM
Grace answers the call within seconds. She calmly collects the details of the accident, asks qualifying questions about injuries and police reports, and confirms the statute of limitations. The lead qualifies. Grace schedules a next-day consultation with your attorney and sends a confirmation email. No hold. No missed opportunity. No delay.
Why Personal Injury Firms Love Grace
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📞 No missed calls or voicemails
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🧠 Smart lead qualification
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📅 Instant scheduling
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🗂️ CRM-ready data collection
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🗣️ Bilingual communication
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💼 Scales with your caseload
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💰 Cuts intake costs by up to 60%
Try Grace in Action
Call 845-456-8200 and simulate a support issue with the Human Touch Super Novo Massage Chair. Grace will listen, resolve your concern, and even offer an upsell, just like she would qualify and onboard your next case lead.
Turn Every Call into a Case with Grace
In personal injury law, you don’t get second chances. Grace makes sure every potential client is greeted, qualified, and supported, 24/7. No hold music. No gaps. Just consistent, professional intake and follow-up that works as hard as you do.
👉 Book your Grace demo now or contact Joseph M. Terp at support@gracecx.com | 407-786-9900
