Terms of Service

TERMS OF SERVICE

Last updated March 10, 2025

AGREEMENT TO OUR LEGAL TERMS
We are GraceCX, LLC (“Company,” “we,” “us,” “our”). We operate the website https://leadgenjay.com (the “Site”), as well as any other related products and services that refer or link to these legal terms (the “Legal Terms”) (collectively, the “Services”).

You can contact us by phone at 407-786-9900, email at support@gracecx.com, or by mail to 11950 Nautica Dr., Orlando, FL 32827.

These Legal Terms constitute a legally binding agreement made between you whether personally or on behalf of an entity (“you”), and GraceCX, LLC concerning your access to and use of the Services. By accessing the Services you agree to these Legal Terms. IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND MUST DISCONTINUE USE IMMEDIATELY.

We will provide prior notice of any scheduled changes to the Services. The modified Legal Terms will become effective upon posting or notifying you by support@gracecx.com. By continuing to use the Services after the effective date of any changes you agree to be bound by the modified terms.

The Services are intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to use or register for the Services. We recommend printing a copy of these Legal Terms for your records.

1. OUR SERVICES
The information provided when using the Services is not intended for distribution to or use by any person or entity in any jurisdiction where such distribution or use would be contrary to law or regulation or subject us to any registration requirement within such jurisdiction. Those who choose to access the Services from other locations do so on their own initiative and are responsible for compliance with local laws.

The Services are not tailored to comply with industry-specific regulations (e.g., HIPAA, FISMA). If your interactions would be subject to such laws you may not use the Services.

2. INTELLECTUAL PROPERTY RIGHTS
We own or license all intellectual property rights in our Services including source code databases functionality software website designs audio video text photographs graphics (collectively the “Content”) and our Marks.

The Content and Marks are provided “AS IS” for your internal business purpose only. You may access the Services and download or print a copy of any portion of the Content to which you have properly gained access solely for your internal business purpose. No part of the Services Content or Marks may be copied reproduced aggregated rep-published uploaded posted publicly displayed encoded translated transmitted distributed sold licensed or otherwise exploited for any commercial purpose without our express prior written permission.

Any breach of these Intellectual Property Rights will constitute a material breach of our Legal Terms and your right to use our Services will terminate immediately.

For users of The Grace Platform, you receive a non-exclusive, non-transferable, revocable license to access Platform Materials for personal or internal business use. Unauthorized use may result in immediate revocation and potential legal action. You cannot share access with third parties.

3. USER REPRESENTATIONS
By using the Services you represent and warrant that:

    1. all registration information you submit will be true accurate current and complete;
    2. you will maintain the accuracy of such information and promptly update it as necessary;
    3. you have the legal capacity and agree to comply with these Legal Terms;
    4. you are not a minor in your jurisdiction;
    5. you will not access the Services through automated or non-human means;
    6. you will not use the Services for any illegal or unauthorized purpose; and
    7. your use of the Services will not violate any applicable law or regulation.

If you provide any information that is untrue inaccurate not current or incomplete we have the right to suspend or terminate your account and refuse any and all current or future use of the Services (or any portion thereof).

4. USER REGISTRATION
You may be required to register to use the Services. You agree to keep your password confidential and will be responsible for all use of your account and password. We reserve the right to remove reclaim or change a username you select if we determine in our sole discretion that such username is inappropriate offensive or otherwise objectionable.

5. PURCHASES AND PAYMENT
We accept the following forms of payment: Visa, Mastercard, American Express, Discover, Debit cards, Bank transfers, Checks, ACH, Wire transfers, Cryptocurrency. You agree to provide current complete and accurate purchase and account information for all purchases made via the Services. You agree to promptly update account and payment information to complete your transactions and contact you as needed. Sales tax will be added to the price of purchases as required by us. We may change prices at any time. All payments shall be in US dollars.

You agree to pay all charges at the prices then in effect for your purchases and any applicable shipping fees and you authorize us to charge your chosen payment provider for any such amounts upon placing your order. If your order is subject to recurring charges you consent to our charging your payment method on a recurring basis without requiring your prior approval for each recurring charge until you cancel the applicable order.

We reserve the right to refuse any order placed through the Services. We may limit or cancel quantities purchased per person per household or per order. These restrictions may include orders placed by or under the same customer account the same payment method and/or orders that use the same billing or shipping address. We reserve the right to limit or prohibit orders that in our sole judgment appear to be placed by dealers resellers or distributors.

For purchases of The Grace Platform:

    • Clients can split the total cost into multiple smaller payments with all payments required to complete the purchase.
    • The payment plan is not a subscription but a finance agreement for The Grace Platform.
    • Access to additional features or services is available only after at least 50% of The Grace Platform is paid off; clients may need to request access.
    • Accessing any additional materials voids refund eligibility.
    • Failure to complete payments may result in access being revoked.

6. REFUNDS POLICY
Refunds may be considered within 14 days of purchasing The Grace Platform. The purchaser must submit a refund request form to confirm their identity and explain why they are requesting a refund. For a refund to be considered, the requester must have attempted to use The Grace Platform and justify why it was not what they expected.

Refund Terms & Conditions:

  1. Product Description: The Provider agrees to offer The Grace Platform which includes various tools and services (collectively referred to as “Platform Materials”).
  2. Refund Policy: The Provider offers a full refund for The Grace Platform purchase subject to the following conditions:
    • Usage: The Client must have used The Grace Platform sufficiently by themselves.
    • Value and Implementation: The Client must assert that they did not find value in The Grace Platform or implement any features from it.
    • Non- Disclosure: The Client agrees not to copy disclose or share any content or information from The Grace Platform.
    • Payment Disputes: The Client agrees not to dispute their payments if their refund request is denied based on findings that their claims are untrue.
    • Access Termination: Upon receiving a refund the Client agrees to lose access to all Platform Materials resources and services provided by the Provider permanently.
  3. Refund Process: The Client must submit a refund request using the designated refund request form within 14 days of their purchase of The Grace Platform.
  4. Governing Law: This Agreement shall be governed by the laws of the State of Florida USA.
  5. Entire Agreement: This document represents the entire agreement between the Provider and the Client and supersedes all prior agreements promises or understandings whether written or oral.

7. SOFTWARE
We may include software for use in connection with our Services. If such software is accompanied by an end-user license agreement (“EULA”), the terms of the EULA will govern your use of the software. If such software is not accompanied by a EULA we grant you a non-exclusive revocable personal and non-transferable license to use such software solely in connection with our services and in accordance with these Legal Terms.

8. PROHIBITED ACTIVITIES
You may not access or use the Services for any purpose other than that for which we make the Services available. The Services may not be used in connection with any commercial endeavors except those specifically endorsed or approved by us.

As a user of the Services you agree not to engage in prohibited activities including but not limited to:

    • systematically retrieving data
    • tricking or misleading us or other users
    • circumventing security features
    • making improper use of support services
    • using the Services in a manner inconsistent with any applicable laws or regulations

9. USER GENERATED CONTRIBUTIONS
The Services do not offer users to submit or post content. If you create or make available any Contributions you thereby represent and warrant that:

    1. you have the necessary licenses and rights to use and authorized us to use your Contributions in any manner contemplate by the Services and these Legal Terms;
    2. your Contributions do not infringe any proprietary rights of third parties;
    3. your Contributions do not violate any applicable law or regulation.

10. CONTRIBUTION LICENSE
You agree that we may access, store, process, and use any information and personal data that you provide following the terms of the Privacy Policy and your choices (including settings). By submitting suggestions or other feedback regarding the Services you agree that we can use and share such feedback for any purpose without compensation to you.

11. THIRD-PARTY WEBSITES AND CONTENT
The Services may contain links to Third-Party Websites and content. We do not monitor or check for accuracy appropriateness or completeness of Third-Party Websites and content. We are not responsible for any Third-Party Websites accessed through the Services or any Third-Party Content posted on or available through the Services. You agree to hold us blameless from any harm caused by your use of Third-Party Websites or Content.

12. SERVICES MANAGEMENT
We reserve the right to:

    1. monitor the Services for violations of these Legal Terms;
    2. take appropriate legal action against anyone who violates the law or these Legal Terms;
    3. refuse restrict access to or limit the availability of any portion of the Services;
    4. otherwise manage the Services to protect our rights and property and to facilitate proper functioning of the Services.

13. PRIVACY POLICY
Please review our Privacy Policy at https://gracecx.com/privacy-policy. By using the Services you agree to be bound by our Privacy Policy.

14. TERM AND TERMINATION
These Legal Terms remain in full force while you use the Services. We reserve the right to deny access to and use of the Services to any person for any reason including without limitation for breach of these Legal Terms or applicable law. We may terminate your use or participation in the Services at any time without warning in our sole discretion.

15. MODIFICATIONS AND INTERRUPS
We reserve the right to change modify or remove the contents of the Services at any time or for any reason at our sole discretion without notice. We cannot guarantee the Services will be available at all times. We are not liable for any loss damage or inconvenience caused by your inability to access or use the Services during any downtime or discontinuance of the Services.

16. GOVERNING LAW
These Legal Terms and your use of the Services are governed by the laws of the State of Florida.

17. DISPUTE RESOLUTION
Any legal action brought by either party shall be commenced or prosecuted in the state and federal courts located in Orange County Florida.

18. CORRECTIONS
We reserve the right to correct any errors inaccuracies or omissions and to change or update the information on the Services at any time without prior notice.

19. DISCLAIMER
The Services are provided on an “AS-IS” and “AS-AVAILABLE” basis. We disclaim all warranties express or implied in connection with the Services and your use thereof.

20. LIMITATIONS OF LIABILITY
We are not liable to you or any third party for any direct indirect consequential exemplary incidental special or punitive damages including lost profit lost revenue loss of data or other damages arising from your use of the Services.

21. INDEMNIFICATION
You agree to defend indemnify and hold us harmless from any loss damage liability claim or demand including reasonable attorneys’ fees and expenses made by any third party due to or arising out of:

    1. use of the Services;
    2. breach of these Legal Terms;
    3. your violation of the rights of a third party;
    4. any overt harmful act toward any other user of the Services.

22. USER DATA
We will maintain certain data that you transmit to the Services. We have no liability to you for any loss or corruption of any such data.

23. ELECTRONIC COMMUNICATIONS TRANSACTIONS AND SIGNATURES
Visiting the Services sending us emails and completing online forms constitute electronic communications. You consent to receive electronic communications and agree that all agreements notices disclosures and other communications we provide to you electronically satisfy any legal requirement that such communication be in writing.

24. CALIFORNIA USERS AND RESIDENTS
If any complaint with us is not satisfactorily resolved you can contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs.

25. MISCELLANEOUS
These Legal Terms constitute the entire agreement between you and us. Our failure to exercise or enforce any right or provision of these Legal Terms shall not operate as a waiver of such right or provision. If any provision or part of a provision of these Legal Terms is unlawful void or unenforceable that provision or part of the provision is deemed severable from these Legal Terms and does not affect the validity and enforceable of any remaining provisions.

26. CONTACT US
In order to resolve a complaint regarding the Services or to receive further information regarding use of the Services please contact us at:
Phone: 407-786-9900
support@gracecx.com